Free to Start, Scaled to Your Team
Plans are priced per workspace by agent seats and monthly conversations, with no hidden per-agent charges. Every paid plan begins with a 14-day free trial.
Free
Core capability to begin. No card required.
- 1 agent seat
- 100 conversations a month
- 5 help center articles
- Live chat widget and email
- Reporting dashboard
Starter
$39 a month billed annually. For growing teams.
- 5 agent seats
- 1,000 conversations a month
- 50 help center articles
- Full AI copilot
- Tags, macros, and saved views
Pro
$119 a month billed annually. SLAs, reports, and the API.
- 25 agent seats
- 10,000 conversations a month
- 500 help center articles
- SLA policies and breach alerts
- Full reporting with satisfaction scores
- REST API, webhooks, and Slack
Enterprise
Unlimited seats, volume pricing, and dedicated onboarding.
- Unlimited agents and conversations
- Unlimited help center articles
- Dedicated onboarding
- Custom SLA agreements
- Audit log and priority support
Prices in US dollars, excluding taxes. Compare pricing across all products.
Compare Every Plan
| Feature | Free | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Inbox and messaging | ||||
| Live chat widget | ✓ | ✓ | ✓ | ✓ |
| Email channel | ✓ | ✓ | ✓ | ✓ |
| File attachments | ✓ | ✓ | ✓ | ✓ |
| Tags and macros | · | ✓ | ✓ | ✓ |
| Saved views and filters | · | ✓ | ✓ | ✓ |
| Internal notes and @mentions | · | ✓ | ✓ | ✓ |
| Snooze and merge | · | ✓ | ✓ | ✓ |
| Side conversations | · | · | ✓ | ✓ |
| AI | ||||
| AI auto-reply | · | ✓ | ✓ | ✓ |
| AI-suggested replies | · | ✓ | ✓ | ✓ |
| SLAs and automation | ||||
| SLA policies | · | · | ✓ | ✓ |
| Auto-assignment | · | · | ✓ | ✓ |
| Proactive messages and series | · | ✓ | ✓ | ✓ |
| Reports | ||||
| Conversation volume | · | ✓ | ✓ | ✓ |
| Satisfaction tracking | · | · | ✓ | ✓ |
| Agent leaderboard | · | · | ✓ | ✓ |
| Custom reports | · | · | · | ✓ |
| Platform | ||||
| REST API and webhooks | · | · | ✓ | ✓ |
| Slack integration | · | · | ✓ | ✓ |
| Voice calls | · | · | ✓ | ✓ |
| Audit log | · | · | · | ✓ |
Pricing Questions
Can I switch plans later?
Yes. Upgrade or downgrade any time from your workspace billing settings. Upgrades apply immediately; downgrades apply at the start of your next billing cycle.
What counts as a conversation?
One support thread, whether it started in chat or email. Replies in the same thread do not count again. Unused conversations do not roll over.
Is there a free trial of paid plans?
Yes. Every paid plan starts with a 14-day free trial, with no card needed to start.
How is my data protected?
Every workspace is isolated. Data is encrypted in transit and at rest, passwords are hashed with PBKDF2, and API keys are stored as SHA-256 hashes.
How can I pay?
Major credit and debit cards through Stripe. Enterprise customers can arrange invoice billing.
Can I cancel any time?
Yes. Cancel from your settings and keep access until the end of your billing period.
Get Started Free
Our team responds within one business day, and pricing is confirmed in writing before any commitment.
Consolidate Your Customer Communications
Begin on the Free plan today and upgrade as your team grows.