Silicate Labs

Mission-Critical Digital Infrastructure for Pakistan and Beyond

Organizations across Pakistan run their most important work on fragmented tools, foreign platforms, and manual processes. Silicate Labs replaces them with connected, secure systems that keep operations running, put reliable information in front of decision-makers, and cost what Pakistani organizations can sustain.

Deploy on our infrastructure or yoursEngineered in IslamabadPriced for Pakistani organizations
THE PROBLEMS Fragmented dataPayments on foreign railsSiloed customer channelsManual, disconnected work HOW WE WORK Map how your operation runs, and where it breaks.Design and build the systems your mission depends on.Deploy on our infrastructure, or within yours.Monitor, maintain, and recover, continuously.Measure the outcomes, and keep raising them. AssessAssessEngineerEngineerDeployDeployOperateOperateImproveImprove THE OUTCOMES Faster, informed decisionsReliable operationsEfficient, connected teamsRoom to build what is next Mission-critical infrastructure for Pakistan and beyond.
The Problems We Solve

The Problems That Hold Organizations Back

Every system we build starts from a specific operational problem. These are the ones organizations bring to us most often, and how we solve them.

Decisions Made on Fragmented Data

Records sit in CRMs, ERPs, spreadsheets, and inboxes that disagree with one another. FRIS and Indus Intelligence resolve them into one source of truth, with every figure traceable to its origin.

Decisions in minutes, on figures you can defend.

Customers Lost Across Channels

Enquiries arrive by chat, email, and phone, and ownership of each one is unclear. 1Chat brings every conversation into one accountable inbox, with AI that drafts replies for your team to approve.

Faster responses, and no customer left waiting.

Payments Built on Foreign Rails

Foreign gateways treat local payment methods as an afterthought and hold your transaction records abroad. PPay brings cards, JazzCash, Easypaisa, and Raast together behind one API, with fraud rules on every payment.

A checkout that matches how Pakistan pays.

Margins Discovered Too Late

Agencies and service firms learn whether a project was profitable only at month end. AgencyOS and UpworkOS record revenue and cost against the work itself, as it happens.

Profitability visible while there is still time to act.

Operations Coordinated by Hand

Scheduling, approvals, and handoffs depend on messages and memory. OfficeCal brings the team calendar, tasks, and public booking pages into one system, so meetings are booked without back-and-forth and no booked slot is ever taken twice.

Fewer conflicts, and hours returned to the work.

Critical Systems You Cannot Control

When a provider abroad changes its terms or withdraws service, operations stop. We deploy and operate your systems on our infrastructure or within yours, monitored continuously.

Continuity under your own authority.
Outcomes

What Changes for Your Organization

The measure of infrastructure is what it allows an organization to do. These are the results our systems are built to produce.

Move From Question to Decision Faster

Connected data and automated workflows replace the days spent reconciling spreadsheets and chasing updates.

Operate Without Interruption

Continuous monitoring, defined incident response, and tested recovery keep mission-critical systems available.

Achieve More With the Same Team

One connected system replaces several disconnected tools, removing duplicate entry and manual handoffs.

Free Your People to Build

When routine reconciliation and coordination run on systems, your teams focus on the work that moves the organization forward.

How We Deliver

From First Assessment to Continuous Improvement

The same five stages behind every engagement, whether we are deploying one of our products or engineering a system for you.

  1. Assess

    We map how your operation runs, where it breaks, and what it costs you.

  2. Engineer

    We design and build the systems your mission depends on, or configure ours to fit.

  3. Deploy

    We deploy on our infrastructure or within yours, and migrate your data without disruption.

  4. Operate

    We monitor, maintain, patch, and recover, with responsibilities defined in writing.

  5. Improve

    We measure the outcomes with you, and keep raising them.

Mission Segments

Built for Mission-Critical Environments

For organizations where availability, data control, and accountability are operational requirements rather than preferences.

National Security & Defense

Systems that operate entirely within infrastructure you control, engineered to your data-handling requirements.

Government & Public Sector

Public data traceable to its source, held under your authority, and ready to defend in any review.

Critical Infrastructure

Continuous monitoring, defined incident response, and managed operation for systems that must stay available.

Financial Services

Payments on Pakistan's rails, market data across every PSX-listed company, and a ledger entry behind every transaction.

Enterprise Risk & Compliance

Audit logs, source provenance, and agreements tracked in one place, so every action can be attributed.

Intelligence & Analysis

Entity resolution across disparate sources, with every fused answer cited to the record it came from.

The Platform

Capabilities Across Five Platform Areas

Start with the capability your operation needs most. Every product is built to one engineering standard, so each one adds value to the others when deployed together.

One engineeringstandard Intelligence & Data FusionFRIS · Indus · Pakistan TribunePayments & CommercePPayCustomer Communications1ChatWorkforce & OperationsAgencyOS · UpworkOS · OfficeCalEcosystem & TalentVerdex · SLC Skill Builder
Intelligence & Data Fusion

Situational Awareness Across Your Organization and Market

Connect existing systems, research Pakistani listed companies from a single source, follow analysis of the economy and policy, and trace every answer to the record it came from.

Payments & Commerce

Payment Acceptance on Pakistan's Payment Rails

Cards, JazzCash, Easypaisa, and Raast through a single API, with fraud rules applied to every payment and a ledger entry behind every transaction.

Customer Communications

An Accountable Record of Every Customer Interaction

Live chat, email, and a help center in a single inbox, with AI-drafted replies reviewed by your team before they are sent.

Workforce & Operations

Delivery, Scheduling & Margin Visibility

Leads, proposals, projects, schedules, and profitability recorded in the systems your teams use every day, so margin is measured rather than estimated.

Ecosystem & Talent

Verified Networks & Talent Development

Verified connections between founders, investors, and experts, and rigorous training that develops the engineers and founders Pakistan needs.

All Products

Compare Every Product

Capabilities and pricing for every product, on one page.

View All Products →
Flexible Deployment

Deployment Options That Match Your Risk Profile

Decide who operates the system and where its data resides. Move between options later without re-implementation.

OUR INFRASTRUCTURE We operate You use it

Managed by Silicate Labs

We host and operate the system. Your teams simply use it.

Operated by
Silicate Labs
Data residency
Region stated in your agreement
YOUR ENVIRONMENT You use it We operate

Managed on Your Infrastructure

We operate the system inside your cloud account or data center.

Operated by
Silicate Labs
Data residency
Your infrastructure
YOUR ENVIRONMENT You operate We support

Self-Hosted With Engineering Support

Your team operates the system, with our engineers behind you.

Operated by
Your team
Data residency
Your servers
The Platform in Numbers

Built for the Scale of Pakistan's Economy

10
products across five platform areas
20
source types FRIS connects and fuses
700+
PSX-listed companies covered by Indus Intelligence
5 min
between health checks of every public service
Our Mission

Mission-Critical Infrastructure for Every Organization in Pakistan

The systems that keep large organizations available, auditable, and recoverable have been built and priced for the largest buyers in other markets. We build them in Pakistan, for Pakistan's organizations, at a cost they can sustain.

Local Payment Rails

Accept JazzCash, Easypaisa, Raast, and cards through one integration.

Data Kept Under Your Authority

Run systems on servers you control in Pakistan, operated by your team or ours.

Talent Developed at Home

Merit-based training that develops the engineers and founders Pakistan's systems depend on.

Insights

Latest From Silicate Labs

Read the Blog →

Loading the latest articles…

Tell Us the Problem You Need Solved

Describe the operation you need to make faster, more reliable, or more efficient. Our engineers will recommend the product, managed system, or engagement that solves it.