Roll Out Mission-Critical Systems With One Accountable Team
Enterprises adopt Silicate Labs systems with a named account contact, security answered in writing, a rollout planned around how the organization operates, and a private portal for contracts, documents, and priority support.
Why Enterprise Rollouts Stall
Many Vendors, No Single Owner
Each system comes from a different supplier, so when something fails, responsibility moves between them while the problem waits.
Security Answered With Assurances
Security reviews receive marketing language instead of the specific controls, data locations, and responsibilities a review requires.
Rollouts That Disrupt Operations
New systems arrive as software and documentation, leaving your teams to migrate, configure, and train while the work continues.
The Result for Your Organization
One Team From Scoping to Operation
A named account contact and the engineers who build your system remain responsible for it after launch.
Security Answered With Specifics
Access models, audit logging, data handling, and data location answered in writing, per product, before you sign.
Rollout Without Disruption
Configuration, integration, data migration, and training planned around how your organization operates.
Account Governance in One Place
The portal is where the relationship is administered day to day by the operations, IT, and procurement staff responsible for it.
Account Overview
Plan, billing cycle, data arrangements, and your named contact, visible to authorized staff at all times.
Role-Scoped Documents
Contracts, onboarding material, and shared resources, visible only to the members of your organization authorized to view them.
Agreement Tracking
MSAs, DPAs, SLAs, NDAs, and amendments, each recorded as signed, pending, or due for renewal.
Priority Support
Requests raised and tracked with an assigned priority, so critical issues are never queued behind general enquiries.
Documented Security Practices
Controls built into our products and our operation, so your security review is answered with specifics rather than assurances.
Tenant Isolation
In multi-tenant products such as 1Chat and AgencyOS, each workspace's data is separated at the data layer, not only in the interface.
Credential Protection
Passwords and API keys are stored hashed and never in plain text, and 1Chat rate-limits requests to protect accounts.
Audit Logging & Field Encryption
1Chat records administrative actions in an audit log. UpworkOS encrypts sensitive fields individually.
Self-Hosted Deployment
OfficeCal is available for self-hosting, using the same container we operate ourselves, for data that must remain under your control.
Verifiable Availability
Every public service is checked every five minutes, and the results, including outages, are published on our status page.
Documented Security Responses
Security, data residency, and access questions are answered in writing, per product, before any agreement is signed.
Deployment That Matches Your Requirements
Every option runs the same system, and your organization can move between them later without re-implementation.
Managed on Your Infrastructure
Silicate Labs operates the system inside your environment; the data stays within your perimeter.
Self-Hosted
Your team operates the system on your own servers, with engineering support from Silicate Labs.
Managed by Silicate Labs
We host and operate the system, so your team uses it without running infrastructure.
Systems Enterprises Deploy First
Start with the operation that costs your organization most, and add capabilities as requirements grow. Where no product fits, our engineering team develops the system you need.
Unify data across CRMs, ERPs, and spreadsheets, with the source of every answer on record.
Explore FRIS →A shared team calendar, tasks, and booking pages, self-hosted where data must stay in-house.
Explore OfficeCal →Every customer conversation in one inbox, with SLA policies, reporting, and an audit log.
Explore 1Chat →Onboarding Structured Around Your Organization
Joint Scoping
We establish the products required, the users who need access, and your security and data requirements, and respond to each in writing.
Security Review
We take your security team through each product's access model, audit logging, and data handling, and answer your questionnaire.
Configuration & Integration
We configure accounts, roles, and document visibility to match your structure, migrate existing data, and integrate the systems you already run.
Operation & Review
Your named contact remains assigned after launch, with priority support through the portal and scheduled reviews.
Solutions for Mission-Critical Operations
Mission-Critical Systems Under Your Authority.
Explore → Government & Public SectorPublic Data You Can Defend, on Infrastructure You Control.
Explore → Critical InfrastructureContinuity for Systems That Must Stay Available.
Explore → Financial ServicesFinancial Infrastructure for How Pakistan Pays and Invests.
Explore → Enterprise Risk & ComplianceAuditable Records From First Action to Final Review.
Explore → Intelligence & AnalysisFused Intelligence, Cited to Its Source.
Explore →Frequently Asked Questions
The questions procurement, IT, and security teams ask before an enterprise deployment.
Is there a published enterprise SLA?
Response and availability commitments are set out in your contract, per product. Our status page publishes the live health of every public service, so our record can be verified independently.
Where is our data stored?
Storage location depends on the product and is confirmed in writing before you sign. Where data must remain on your own infrastructure, OfficeCal can be self-hosted, and Silicate Labs can operate systems within your environment.
Can we review your security practices before signing?
Yes. We take your team through each product's access model, audit logging, and data handling, and respond to your security questionnaire directly.
Do you work with procurement and legal teams?
Yes. Contracts, DPAs, SLAs, and NDAs are administered in the enterprise portal, with the status of each agreement visible to your team.
Can Silicate Labs operate systems inside our environment?
Yes. Under managed operation on your infrastructure, our engineers monitor, patch, back up, and respond to incidents while the data stays within your perimeter.
How is enterprise pricing set?
Each deployment is quoted on its products, scale, and support level, with a written scope and price in Pakistani rupees or US dollars before any commitment.
Plan an Enterprise Deployment
Contact our team to begin enterprise onboarding, or sign in if your account has already been provisioned.