1Chat
1Chat use cases

1Chat Across Your Organization

Six operational roles, from the agent responding to a customer to the developer integrating support data with other systems.

Support agent

Manage Every Conversation From One Inbox

Chat and email arrive in the same real-time inbox, with tags, macros, and internal notes, so there is no switching tools halfway through a reply.

Outcome: Faster replies, with full context on screen
Support manager

Detect Response-Time Degradation Early

Set SLA policies per priority, then watch live breach alerts and the agent leaderboard.

Outcome: Problems spotted before a customer complains
Website owner

Deploy AI-Assisted Support in a Single Day

Add the widget with one script tag, publish a few help articles, and visitors get grounded answers before a person is needed.

Outcome: Live chat and self-service on your site today
Growth or product lead

Review Full Visitor History Before Engagement

Every visitor becomes a contact with attributes, company, and segments, alongside their conversation history.

Outcome: Outreach that starts from what you already know
Developer

Integrate Support Data With Your Systems

Subscribe to signed webhooks for conversation events, and call the REST API with a workspace key.

Outcome: Support data flowing into your analytics and tools
Workspace owner

Align Cost With Actual Volume

Choose a plan by agent seats and monthly conversations, and upgrade or downgrade from billing settings.

Outcome: A bill that matches the size of your team
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1Chat Pricing

Review 1Chat plans and how pricing is structured.

  1. 1Overview
  2. 2Features
  3. 3Use Cases
  4. 4Pricing
  5. 5Get Started Free

Consolidate Your Customer Communications

Begin on the Free plan today and upgrade as your team grows.